News

CRM system and IP telephony functions enrichment

JULY 16, 2015

Companies always require top CRM solutions for efficient business automation in which every single detail is considered and tested in full measure. Simple CRM system of Zvonokla is a complex of thoroughly implemented functions and we continue adding functionality. Let us introduce new features:

 

  • while attaching phone number to a user, in case if phone number is already used, the message with information on a person who uses it, is displayed;

  • the form for invited user confirmation has been changed;

  • new instruction for Yate client setting up has been added.

System changes review
JULY 6, 2015
 Zvonokla CRM system continues to extend its functionality for efficient customer relationship management. We have done the following: we have added the guidelines for the launch of Live ...
New features in Zvonokla IP telephony
JUNE 19, 2015
 We are ready to inform you about new capabilities of Zvonokla IP telephony:   we have added the capability to set up several phone numbers for inbound calls for a department; we hav...
Live Chat for website: improvements for perfection
JUNE 12, 2015
Live Chat is a convenient tool for communication with your business customers who visit the website seeking the information on your services and products. The possibility for a customer to contact ...
Service performance optimization
JUNE 5, 2015
Our convenient and user-friendly CRM platform is an excellent tool for telemarketing and customer requests processing. The main thing for us is to make the service so quick and efficient that its u...
Phone number removal from DNC list
MAY 29, 2015
We have already informed you that we have implemented the capability to add phone numbers to DNC (Do Not Call) list. We have improved this feature of our CRM system by adding the possibility to rem...
SMS notifications on incoming calls to a mobile phone
MAY 21, 2015
We have added the function which possesses a significant practical effect while using Zvonokla telephony. Now a system user gets SMS notification on a received incoming call. To enable the function...